Forgive me for thinking that I can only think of such a boring and boring headline without shocking departmental elements. Thank you for reading such a heading that you still have to read. It is really hard for you... This is mainly a s7 edge after-sales record of a single generation. The difference from the one-point-sale service is that since orders are placed on behalf of others, orders will be more or less involved. Although the overall situation is almost the same, there are some places that need attention. Chuang (hua), please also don’t take bricks, haha
Purchase background
In late May 2016, 5c was broken, and this opportunity was ready to purchase a new machine. Under the girlfriend's Amway, he chose s7 edge (more importantly, ip7 had not yet been bought for 6s and it was not possible to visit), because the price was very strong at that time. , 5.25 historical lows 4888 have a 68% point value rate, and low prices can be met, turning to free fish to find opportunities. 6.3 find a price 4800 transfer of the original Jingdong delivery does not remove the original, and Samsung had an active activity before the 6.6 to return 200 WeChat red envelopes, send wireless charging, self-shot rod, charging treasure and protective film, a total of 4600 landing. It's quite a bargain. At the time, there was a disagreement between the purchase and the seller (a college sophomore student and Jingdong Diamond member). The other party stated that Jingdong shipped it to him and then sent it to me through a spare fish. However, this may not be able to catch up with the 6.6 rebate. Later, after negotiation, he provided screenshots of the Jingdong Taobao Alipay account (real-name authentication), mobile phone number, ID card, and photo of the student card (photographed with Baidu Beijing time). 6.3 transfer, 6.4 delivery, 6.5 receipt, all happy.
The key point: In fact, I was dying. The 4K8 soft sister money was directly transferred to a person who had never seen and communicated for less than two hours. The risk was great, but! If you have mastered the above information, the risk will be greatly reduced. It is still very easy to check the identity information at the bank (I told him that he would check his credit information and obtain consent beforehand. Of course, I was jealous of him and could not The verification of the credit information issue...) Basic verification has no problem. At the time, he quickly sent photos to me as required. In addition, he insisted on free fishing. Instead, it was the first money I proposed. The WeChat circle of friends was a normal standard and a hard-working effort was to grab a mobile phone and grab a mobile phone to earn extracurricular college students. Can do this estimate can be Oscar...
domestic
Mobile: SAMSUNG Samsung Galaxy S7 edge 32GB Netcom smart phone 4888 yuan (5388-500) S7edge new low-priced ~ 1st store mobile terminal price 5388 yuan, orders stand by 500 yuan, pay 4888 yuan, history New low. The Samsung Galaxy S7edge uses its own Super AMOLED screen and uses the same dual arc side screen as the previous generation. The transition is natural. Supports AlwaysOn mode, which allows the screen to display time and partial prompt information at a lower power consumption, and supports custom display of main Miyadda | 422 Comments 435 Favorites 60 Direct Links View Details 
In June of last year, the price of 4288 was really convincing. I don't know exactly how to operate it. However, according to the other party, I finally found that I could not use an interest-free coupon and actually earned only some of my beans.
After-sales record (1)
On the evening of 2017.5.24, after finishing the hot pot and singing the song, 11:58 reminded that the alarm clock for the Jingdong ticket ticket was ringing, and took a look at the mobile phone and woc brightened a line. At first, it was thought that it was burning, shutting down, rebooting, changing wallpapers, and it still existed. Go home and quickly take pictures and Baidu, estimated that the screen is a problem, with a hint of luck and prayer to sleep, by the way also hit the next circle of friends said s8 beauty face ... ...
After getting up the next day, the mysterious bright line disappeared. It may have lived in the dream last night, but three hours later, it appeared again...
Mysterious light disappeared
As a result, it was necessary to confirm the need for maintenance. Since the 28th aircraft went out and was overburdened for a short period of time, it chose the latter with higher timeliness and convenience in both the repairs and the Jingdong after-sales program. This is the case if you need to contact the seller of the year. Fortunately, only the deletion of WeChat did not delete Alipay friends (seemingly he is very enthusiastic about Alashan planting trees, often seeing Alipay prompt him to receive green energy).
The focus of the plan: If you do not purchase extended warranty services or broken screen insurance, the Jingdong after-sales policy is generally followed by the official. It will be replaced within 15 days, and will be warranted within one year. Samsung's official machine warranty policy is divided into two types. One is the invoice. According to the invoice date within one year, the other is no valid purchase certificate according to the factory date within three months of the year, I was very lucky to catch up with the final train warranty, after all, s7e curved screen can be expensive scary ah.
After-sales record (2)
For the generation of single/spelling list, valued friends should all be accustomed to it. If the size of shoes and clothes is wrong, even if it is not troublesome to return the order, it can be transferred directly. After the sale of mobile electronic products, the transfer is not realistic. , Under normal circumstances, it is practical and feasible for us to take repairs. I believe that many people have experienced how many pits they take after official sales. Since Jingdong has come forward to help after-sales service, why not do it, but try to avoid disturbing influence. The original single, after all, people have no obligation to help you after the busy right...
Scratch key: The most basic is to get the order number or Jingdong customer service is also a look of force, the order of the account is actually not needed. The attitude is sincere and generally the other party will not be in conflict with each other, creating a harmonious society. Then you can call Jingdong's phone number and transfer the manual post-sales instructions. It's fine that the general after-sales application is completed on the website, but because it cannot be operated directly, you can only trouble the Jingdong aftermarket. The reason can be said to be a friend to help with the single, but not a convenient place to log in applications, requesting customer service to provide e-mail, through the e-mail of the problem description and related certificate pictures sent to Jingdong. After that, the customer service will help you initiate the application. The after-sales service initiated before 18 o'clock can be reviewed before 24 o'clock on the same day. After 18 o'clock, it will be audited before 14 o'clock the next day.
After-sales record (3)
Jingdong's speed is indeed a bit faster. The next day at 5.26am, I inform you that I will pick you up the same day (customer service indicates that the diamond member can enjoy the pick-up service. Members with lower grades may need to send it to the service station or return it at their own expense. ..), need to prepare a full set of goods, including goods, accessories, warranty cards, packaging, in fact, in addition to the final receipt of the invoice in addition to the need, the phone, charger / cable, headset, warranty card instructions and the outer box, are Was asked to take away. And the little brother checked very carefully, including some small bumps will call back to confirm, making me very nervous ...
Scratch key: it is best to make a phone call and brother to discuss, leave enough time for your own backup data empty privacy, remember to delete the password, fingerprints to facilitate maintenance. Of course, don't forget to keep a careful eye, for example, to set up - the local information page cuts a picture, including the S/N, IMEI these unique codes, etc.; carefully check the appearance of the phone, take a picture in the place with small scratches, small bumps; Pencils are marked with small marks on the boxes and accessories. In this way, you can confirm whether the phone you sent back was originally sent back. In the box can also put a sticky note, to clarify the problem more clearly, you can also leave a phone call stressed that there is any problem directly to call this phone instead of contact the binding number of the original order account, these are prepared. PS If the battery is not used, the headset and the data cable can be broken, I can just briefly mention it.
After-sales record (4)
Behind the fact is very simple, quietly waiting for the contact of Jingdong just fine. Two days later, at 5.20 in the morning, more than 9:00 AM, Jingdong SMS prompts him to receive repaired goods. Then he calls a landline phone from Suqian, Jiangsu Province at about 11 o'clock. It is an engineer from JD.NET. He said that after half an hour of use, he did find a bright line. Checked the details of the goods and indicated that they needed to return to the factory for maintenance. Shortly after obtaining my consent, I received a text message. Jingdong's speed is really fast. After receiving the goods, it quickly enters the process. I remember that when I repaired the Meizu M9, the gap was ah...
The key point: In fact, there is nothing wrong with this, but it is suggested by everyone under the friendship. In theory, people who place orders need to change the after-sales application and the receiving address, and get back the phone's empty gloves. It's easy, and the biggest risk of placing a single order after sales is here. Of course, this guy I'm looking for is still very reliable. Therefore, it is strongly recommended that you pay attention to contact with JD.com, Samsung after sales, etc., and emphasize that mobile phones are on behalf of others. If you have any questions or information, please contact me directly. Do not hope that customer service will help you to convey.
After-sales record (five)
6.1 On Children's Day, Jingdong engineers answered the phone and said that Samsung had already fixed the phone after the sale. They changed the screen and asked again for the return address and product details. Jingdong did a great job in details. 6.3 normal Jingdong home delivery, but I was 6.4 did not return home, is the family to help sign and open the view, there is no first scene out of the box map. After returning, I noticed many small surprises...
Surprisingly surprised, not surprised? ............ It is estimated that the maintenance label is stuck on it, and when it is torn off it is too much force. So, engineers, science and technology can't be too violent, or how to find a girlfriend
With the return of the phone there is a business card and maintenance orders, in addition to the screen but also to replace the battery, do not know the problem is caused by the battery light screen, or that Samsung or Jingdong conscience to help me change the battery by the way, but the total I'm still very grateful, after all, after a year of use, the battery is a bit unreliable, and I wanted to change it for a long time, but this will affect the waterproof performance. I don't need to say the necessary tools, but there is code that may be Samsung. Special waterproof glue.
As if to get a new camera, the shattered home has shone. In general, the replacement of the screen for the home button is quite normal, and the surrounding frame is also replaced, because the s7edge dismantling generally start from the back, so for the front screen with the frame can also be understood. From the appearance point of view, there is a slight mark on the back, and the others are brand new.
It is still familiar with the wallpaper, familiar interface, it does not seem to help me to any reduction, and in the call recording there are engineers leaving the audio test (although communication records do remember to delete)
The small sign that was sent at the time was still there. It was just a bit violent in some places... but since the cell phone was repaired and the battery was replaced, there was nothing to complain about...
This is the biggest surprise and surprise, actually give me a new pair of headphones! My original original earphone was broken only in mono, this time I posted it on the post-it note. Since the earphone only had a warranty of three months, I didn’t report any hope at all. I didn’t expect it to be so easy. It's awesome to change it. However, the data line is still the original one, although a bit of wire is bare but it can be used...
After that, it's just a matter of restoring the factory settings and thoroughly starting a new machine.
Scratch key: Although the front screen and the shell are replaced, the back glass panel shows a few scratches. After comparing the photos before the confirmation, it appears after the repair... It is recommended that the back film be attached before returning. The film will be sent before the general buy, most people will choose to wear a cover instead of back film, after all, ugly and thick), this way can provide maximum protection. Of course, at the end of the day, remember to greet the buddies on behalf of the order and express gratitude.
Overall, JD.com's after-sales service is really good. It only took a total of 10 days for logistics to be resolved (5.25-6.3). There was also a small surprise to turn the maintenance machine into a refurbished machine. Of course, these are still inseparable from the assistance of the buddies on behalf of the order. If everyone encounters similar situations, they can negotiate with the people on behalf of the best. They can't find people or don't feel relieved. They still look for manufacturers honestly. Instead of platform sales.
Finally tell a joke?
I wish you good value for your friends, especially for your male friends.
Guangzhou Yunge Tianhong Electronic Technology Co., Ltd , http://www.e-cigaretteyfactory.com