After the plasma was completely abandoned by Panasonic, it was a pity for the industry. But there is no way to do this. An industry cannot support itself. After Panasonic abandoned the plasma TV, people were miserable. According to the Securities Daily report, after a number of domestic users of plasma TVs were broken, Panasonic's after-sales service basically did not exist, causing TV to be thrown away.
When Panasonic announced the suspension of production of plasma TVs at the end of 2013, Matsushita had stated that it would provide normal warranty service, but now it is basically unattainable for domestic users to purchase related TV sales. As of now Matsushita China has not given specific improvement measures. .
In response, Hong Shibin, executive chairman of the Marketing Committee of the China Household Electrical Appliances Association, said in an interview with reporters that in general, although plasma TV products have been discontinued, they still have stocks of maintenance materials, and there should be no problem in the follow-up after-sales service. “Furthermore, Panasonic You can also replace the new LCD TV by making up for the difference."
One of the customers from Shanghai said in anger that their Panasonic Plasma TVs had replaced their plasma panels twice within four years, and the Panasonic offline stores that had been delivered had already closed, and subsequent maintenance issues could not be contacted.
When Panasonic announced the suspension of production of plasma TVs at the end of 2013, Matsushita had stated that it would provide normal warranty service, but now it is basically unattainable for domestic users to purchase related TV sales. As of now Matsushita China has not given specific improvement measures. .
One of the customers from Shanghai said in anger that their Panasonic Plasma TVs had replaced their plasma panels twice within four years, and the Panasonic offline stores that had been delivered had already closed, and subsequent maintenance issues could not be contacted.
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