The combination of the Internet and human resource management is getting deeper and deeper. Now it is not a trend, but it is becoming the present time. Although there are still many ways to go, it has come true. However, where is the next major change in human resources management? Let us discuss this issue today. Personally, the next major technology and concept change comes from artificial intelligence.
Speaking of artificial intelligence, we have to mention a famous mathematician and logician, the Englishman, Alan Mathison Turing, a great founder of computational theory, known as the father of computers and the father of artificial intelligence. The concept of artificial intelligence was first proposed, and the famous "Turing test" (Turing test) for testing artificial intelligence was proposed. Turing's achievements were great, but unfortunately, Turing was persecuted by the British government for sexual orientation. Finally, in 1954, the 42-year-old Turing died, and there was a bite of apple on the table (thus, some people think that the icon of the popular Apple company comes from this). Turing's greatness is hard to describe. He is like returning from our distant future to our time to help us. If it is not so early, there may be more discoveries that change human history, only The 42 years of the world have given us a beautiful picture of the future and brought us tremendous progress.
However, the term artificial intelligence is not what Turing tells us. The term artificial intelligence (ArTIficial Intelligence, abbreviated as AI) was proposed in 1956, and is led by McKay, Minsky, Rochester and Shennong. A group of forward-thinking young scientists gathered together to study and discuss a series of related problems with machine simulation intelligence, and for the first time put forward the term “artificial intelligenceâ€, which marks the officialization of the new discipline of “artificial intelligenceâ€. Born.
The concept of artificial intelligence has two aspects, one is manual, the other is intelligence, the human does not need to explain more, it is very easy to understand, let's look at intelligence. So far, the intelligence we have realized is mainly human intelligence. We don't know much about other intelligences. So what is intelligence? I have told you some things in psychology. The most important intelligence is cognition and consciousness.
But giving "artificial" "smart" is a very difficult thing. In the decades after the concept of artificial intelligence was put forward, artificial intelligence has also had a little bit of performance, such as IBM's deep blue defeat. The famous chess master Kasparov and so on, but artificial intelligence is still progressing slowly, and there is still a huge gap from the expected intelligence. But in the recent period, artificial intelligence is getting closer and closer to our expectations, and it is not far from the door where we officially knocked on artificial intelligence.
First of all, thanks to our progress in various fields related to artificial intelligence, especially in the advancement of computer technology and Internet technology, artificial intelligence has very good learning tools and knowledge resources, and at the same time, a large number of scientific " Manual training also promotes learning formation. I once had a description in the year-end special edition "The World of Accelerated Change". At the same time, there are more and more areas affected by artificial intelligence, such as smart home products that are very hot. We have reason to believe that we should also fully believe that artificial intelligence will mature to beyond our expectations in the next 20-30 years.
Now, if you think that Google is an Internet company or just think that he is a search engine company, then you are very wrong. Google is actually an artificial intelligence company that uses a lot of search to train "artificial intelligence." At the same time, Google's new parent company, Alphabet, is also an artificial intelligence company. At the same time, another giant, Microsoft, is also focusing on developing its own artificial intelligence, such as the cross-platform small ice we are familiar with, and so on, artificial intelligence is getting closer to humans.
Ok, after introducing half a day of artificial intelligence, let's go back to the beginning and see what the future of artificial intelligence has to do with human resources.
Artificial intelligence is a better tool than people nowadays. Especially for statistical analysis that people are not good at, the work that humans are unwilling to engage in the cumbersome and cumbersome work will completely replace people. Let's take a look at the specific work of human resources.
First, human resources planning and forecasting.
People plan and predict through the analysis and understanding of data, etc. However, people are limited to the ability to analyze and master the data, and the accuracy of planning and forecasting has not been very high, although this is now the operation of the organization and Development does not constitute an absolute impact, but artificial intelligence is certainly more comprehensive and accurate than people in this respect. We can fully believe that artificial intelligence can produce more clear and more well-matched planning and forecasting.
Second, recruitment.
Recruitment in human resource management is a relatively high-tech and difficult task. People are limited to limited knowledge and limited cognitive ability. There are always problems in the search and selection of candidates. Unlike artificial intelligence, artificial intelligence can have unlimited knowledge and better cognitive ability, and at the same time, it is more automated. Can automatically open recruitment tasks, automatically find and match candidates, automatic identification and judgment, automatic tracking, automatic evaluation and analysis.
Third, training.
The current training work is definitely a piece that many people are not willing to engage in. It is difficult to be evaluated in many enterprises because it is difficult to assess the input and output of the training. At the same time, the workload of the training is very large and very cumbersome. In the future, in the case of artificial intelligence, this problem will be greatly improved. First, we can train artificial intelligence to replace training instructors, and the training resources we can get in the future will be richer and cheaper. Second, each person (employee) can be equipped with a dedicated artificial intelligence teacher to automatically determine training needs and start training, automatically determine training results and collect information, automatic feedback and analysis, and so on.
Fourth, performance and compensation.
This is another technically high and complex job. Future artificial intelligence will be much better than now, at least in terms of performance and compensation plans. At the same time, due to the large number of artificial intelligence replacements, the evaluation is more convenient and accurate, the difference is reduced, and the workload is reduced. .
Fifth, employee relations.
In an organization that uses artificial intelligence to replace people, employee relations are no longer the management of people, but the management of artificial intelligence, or the relationship between human and artificial intelligence, in addition to the current basic legal issues, the future The employee relationship may also involve man-machine ethics issues, artificial intelligence ethics issues, etc., which may be more complicated than it is now, and is the only function in the current human resources management module that has been developed in the artificial intelligence era.
Sixth, organizational management and human resources functions.
The future organizational form may be very different from the present. With the development of artificial intelligence, it may be highly flat, which is correct from the development of the organization for many years. Organizations may have been reduced to one to two layers, and I think the maximum will not exceed three. The impact of this on the management concepts and methods that come to me is also enormous. The future function of human resources is different from the present, and it will not be the current mode of working for these major modules. It is also impossible to be the popular SSC/SDC-COE-HRBP model. As for what it is, I can't predict it.
At that time, we may not be able to use HR or human resources to refer to this field. It may be artificial intelligence management, or HIM. As for how to be more standardized, it is worth exploring.
In any case, the arrival of the era of artificial intelligence is inevitable, although we do not know what it is, 20 or 30 years. Artificial intelligence brings cheaper, more convenient, professional services, rather than expensive, expensive is not the future, open and cheaper is the future. In the field of human resources, we may be old or middle-aged when we arrive, but our minds are definitely old, even if we continue to learn and progress.
Although the time is still a little farther, it may be instantaneous. From now on, grasping the combination of artificial intelligence and human resources, we can have a place in the future human resources field. Now we have to plant this seed and slowly Cultivate it, and then you can grow into a towering tree.
Here, all the friends in the field of human resources are invited to pay attention to this issue together, and we hope to find a partner to work together and plant a seed of human resources and artificial intelligence to cultivate a towering tree together!
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