According to CCS Insight's latest employee business survey, one-third of employees believe that artificial intelligence (AI) will increase future job opportunities, and millennials are particularly active. The survey, which covers more than 650 employees in five regions, reiterates that employees see artificial intelligence as a technology that will have the greatest impact on the workplace in the next few years.
More than half of employees expect artificial intelligence to affect their work within three years, and 70% believe that artificial intelligence will work in the next 10 years. Respondents will be able to automate their day-to-day tasks, improve their mechanical performance, and use assistive AI capabilities in productivity and collaboration applications as the greatest use and benefit of future technologies.
Nick McGuire, vice president of corporate research at CCS Insight, commented, "Although there are many reports that artificial intelligence has made the job market a bleak prospect, our findings reveal a work creator or a promoter of work. A positive attitude towards this technology.†Employees are drowning in the vast ocean of massive data and digital technology. Rather than artificial intelligence destroying the job market, it is better to use it as a tool to help us become smarter and better in the future. Work.
At the same time, however, employees have great concerns about artificial intelligence. Lack of trust in the accuracy of cognitive systems and inadequate understanding of how artificial intelligence works are listed as the main reasons that may hinder the application of this technology.
Survey respondents said that Google is a leader in artificial intelligence, ahead of Microsoft and Apple. But the research shows that companies such as IBM, academic institutions, Amazon and Facebook will play an important role in promoting the development of emerging technologies.
The survey also revealed that employee demand for workplace mobility continues to rise. On average, the number of connected devices per employee is still growing (whether for business or personal use), from 4.2 in 2015, 4.6 last year, to 4.8 now. Since 2016, the average number of mobile apps used by employees has also grown strongly, from 4.1 to 6.1. Microsoft Office 365 is still the most popular mobile app, with 39% of respondents. In addition, popular apps such as LinkedIn, Facebook, Skype and WhatsApp are also in the top five.
Despite the rise of consumer apps such as WhatsApp and Dropbox over the past few years, Microsoft still has three apps, ranking among the top five most popular mobile commerce apps and the most powerful office technology brand among its employees. . Trust in Microsoft technology represents a solid foundation for the company's efforts to enter the field of artificial intelligence in the next few years with Google, Amazon and IBM.
Quail said: "Our 2017 employee technical survey continues to measure major technological changes in the workplace, but it also reveals some new and fascinating trends that will begin in the next few years. In contrast to the slowdown in the smartphone space, commercial applications of mobile technology are rapidly evolving, and we are seeing increased awareness among employees in areas such as artificial intelligence and cybersecurity, which will reshape the future business model."
CCS Insight conducted a survey of 650 employees in five countries from June to July 2017 to understand their attitudes toward workplace technology. Nearly half of the respondents were from the United States and the rest were from France, Germany, the Netherlands and the United Kingdom. The survey ensures the representation of each position, company size and industry sector.
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